client satisfaction

Mandalay Design Client Satisfaction

To My Past Clients,

Once again, I would like to thank you for allowing me to be a part of your new home. I think it’s one of my life's greatest honors each and every time someone comes to me and asks me to design their next home. If there is any way I can improve the process, I would love to know. I've put together a short questionnaire to help me to just that, and I truly appreciate you taking the time to help me improve my process. I look forward to hearing your responses, and I beg you to be as honest as possible. It’s the only way I will be able to improve. Thank you.

-Rodney Burns, Jr

The Basics

* What is your name?

What was the year in which your home was designed?

What was the plan number of your home?

The Legals

* Please select one:

Mandalay Design can use this information and my name in a 'testimonials' section of the website.

Mandalay Design can use this information in a 'testimonial' section of the website, but I prefer to remain anonymous.

I would prefer the information provided to be used only for quality improvement, and not on the website.

The Questions

* How did you first hear about Mandalay Design?

What was the deciding factor in using Mandalay Design as the design firm for your home?

If you could choose one word to describe your experience with Mandalay Design, which word would you choose?

Did you come to us with a specific concept already in place, or were you looking for guidance throughout the design process?

If you were looking for guidance during the design process, how well do you think we did in offering possible suggestions within the design?

Excellent

Good

Fair

Poorly

How could we have improved your home design experience?

Would you recommend Mandalay Design as a design firm to your friends or family?

Yes

No

Considering you have gone through the construction phase of the home, what are your thoughts on the actual product of the house plans? Were the plans visually easy to read, with all important information included and easy to find? Is there anything we can do to make our prints easier and more informative to both a professional builder and the common client?

Additional Comments:

Once you have completed this survey, please hit the submission button below. Thank you again for your feedback.

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