RTAC Customer Service Satisfaction Survey

Thank you for working with Robsham Theater Arts Center (RTAC). Whether its hosting an event in the Robsham Theater Arts Center, supporting dance rehearsals in the Brighton Dance Studios or providing ticketing services via the RTAC Box Office, our goal is to deliver top-level customer satisfaction. Would you please take a moment to fill out this survey and share your RTAC experience?

STEP 1 of 3

I used the following RTAC Venues/Services (please check all that apply): *
I used the following spaces in 300 Hammond Pond Parkway (300 HPP) *
I used the space in 300 HPP for: *
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STEP 2 of 3

Preparing for your event: 
The Venue Information Packet (VIP) for the Robsham Main Stage is a document which is posted on the venue's website that details the technical specifications and policies of the space and is referenced throughout the event planning process.  The VIP was a helpful reference tool.

A link to it can be found here: *
The Venue Information Packet (VIP) for the Bonn Studio Theater is a document which is posted on the venue's website that details the technical specifications and policies of the space and is referenced throughout the event planning process.  The VIP was a helpful reference tool.

A link to it can be found here:  *
The Venue Information Packet (VIP) for the Brighton Dance Studios is a document which is posted on the venue's website that details the technical specifications and policies of the space.  The VIP was a helpful reference tool.

A link to it can be found here:  *
The Venue Information Packet (VIP) for 300 Hammond Pond Parkway is a document which is posted on the venue's website that details the technical specifications and policies of the space.  The VIP was a helpful reference tool.

A link to it can be found here: *
It was easy to schedule the space and time I needed in the RTAC venue(s) for events /rehearsals (if applicable).
The online forms that RTAC used to gather information as part of the event preparation process were helpful, informative and easy to use. *
While organizing the event, communications between the Robsham Theater Arts Center staff and my group was both helpful and timely. *
The ticketing process was clear and easy to navigate *
The Audio/Visual Technology was run sufficiently for my event. *
Transportation/Parking worked sufficiently for my event. *

Rehearsal Space Review:
Vanderslice Room 117 was sufficient for my rehearsal needs. *
The Vanderslice Room 117 rehearsal space was welcoming, clean and in good condition. *
The Brighton Dance Studios rehearsal space were welcoming, clean and in good condition. *
The quantity and quality of the dance mirrors of the Brighton Dance Studios were sufficient for our dance rehearsals. *
The sound system in the Brighton Dance Studios was sufficient for my group's rehearsal needs. *
The temperature in the Brighton Dance Studios was sufficient for our group, *
The dance floor of the Brighton Dance Studios was sufficient for our dance group rehearsal needs. *
The quantity and quality of the dance mirrors of 300HPP were sufficient for our dance rehearsals. *
The sound system in 300HPP's Multi Purpose Room was sufficient for my group's rehearsal needs. *
The temperature in the 300HPP Multipurpose Room was sufficient for our group, *
The dance floor of the 300HPP Multipurpose Room was sufficient for our dance group rehearsal needs. *
The spaces in 300HPP were welcoming, clean and in good condition. *
The technology in the 300HPP Hexagon Room was sufficient for our needs. *

Event Follow Up: 
 
The facility was welcoming, clean and in good condition. *
The Front of House staff (Ushers, House Manager) were helpful and polite. *
The Box Office staff were helpful and assisted patrons with the purchase and pick up of their tickets. *

STEP 3 of 3: Closing Thoughts

Our goal is to provide excellent service for your event. On a scale of one to ten (with ten being the most positive), please rate your Robsham Theater Arts Center experience.
 
We strive for a "ten", however, should the service you receive not be a "ten", please let us know what we could do to make your experience better.
 *
Thank you for completing the RTAC Customer Satisfaction Survey. We highly value your feedback and look forward to working with you again in the future!