SWAN Libraries
Status Update & Services Request

This form is used to notify SWAN staff of service changes at your library, such as a closure or reopening. Please resubmit this form as your library services change so that SWAN staff can apply updates in a timely manner. 
Our Library Services Status page on the SWAN Support Site represents the status of your library’s services based on this form submission. Please alert us to any changes or corrections through this form. Submissions of this form are reflected on the status page within one business day.

Note: When reporting completion, make sure to report library branches and bookmobiles individually by selecting them from the drop down menu.

I would like to provide a status update on my library's:
*check all that apply *
Note: Only complete the questions and information below which reflect changes your library is making.  

1. Reopening/Closing

Note: If submitting this form to notify SWAN of a closure, you'll need to resubmit the form when your library decides to reopen. 
Will your library building be open for public access?

Should due dates be extended for your library's checkouts?

Is your book drop currently open or will it be in the near future?

2. Patron Communications & Aspen/Enterprise

Would you like to update and customize the message to your patrons with the Aspen or Enterprise banner?
Note:  Please keep these banners short and concise. You may include a link to your library website. We encourage libraries to create a COVID-19 landing page for your patrons on your website which maintains updates including services hours, and changing levels of support.
0/500 characters

3. RAILS Delivery Status

Will your library continue delivery through RAILS during the closure?
Remember, you must report changes in delivery directly to RAILS by emailing railsdelivery@railslibraries.info.

Additional Comments and Feedback