Rin Robyn Pools®

Spa Valet Service Agreement &

Credit Card Payment Authorization

White glove service and maintenance for your spa or hot tub

Celebrating Over 60 Years of Service and Satisfaction

Rin Robyn Pools®
Service Dept.

908-509-8040

NJ Contractor’s Registration #13VH10522500

Thank you for choosing Rin Robyn Pools® for your spa valet needs. This form serves as an agreement between Rin Robyn Pools® and me to perform Spa Valet Services on my hot tub.

Please complete this form with your credit card information in order to authorize payments to be applied to the card for labor, parts, equipment, supplies and/or services rendered. Filling out this form does not automatically charge your card. Your card will only be charged when labor and/or services are rendered or when deposits on parts or equipment are required.

Unless otherwise quoted, labor is charged at the rate of $225/hr, with a one-hour minimum charge.

Credit card numbers provided on this form are not transmitted by email.

We do not sell or share our email lists.

SPA & HOT TUB VALET PLANS:

Weekly Spa Valet
Monthly charge: $475
Frequency: Weekly service (52 visits/year, $109/visit)
Also Includes: 4 annual Drain & Cleans

Monthly Spa Valet
Monthly charge: $129
Frequency: Monthly service (12 visits/year, $129/visit)
Also Includes: 4 annual Drain & Cleans

	Please select one
Weekly Spa Valet (52 visits/year, $109/visit)	Please select one
Monthly Spa Valet (12 visits/year, $129/visit)	Please select one

Notes/Special Instructions:

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I understand the following will be performed on my spa regardless of which plan I choose:

Test spa water and balance as needed (BioGuard chemicals supplied at additional cost)
Remove and clean filters
Vacuum spa
Add water to the spa if level is low

Additionally, whenever a Drain & Clean and refill of my spa is performed, the following services will also be provided:

Completely drain and clean spa
Clean and condition cover
Turn spa on and check functions
Report any possible service needs
Perform ozone maintenance, if required

Make sure water is turned on and chemicals are accessible in advance of our arrival.

We do not enter the house, garage, or basement to turn on the water or obtain chemicals.

Failure to do so may necessitate your appointment being rescheduled.

First Name *

Last Name *

Spa/Hot Tub Site Address *

City *

State *

Zip Code *

Home Phone *

Mobile Phone *

Work Phone

Email *

Name on Card *

Credit Card Number *

CVV (3-digit) *

Expiration Date (mm/yy) *

Billing Zip Code *

Acknowledgement *

I understand that any cancellation of ongoing services must be given in writing to service@rinrobyn.com

By clicking SUBMIT, I confirm that I have read the conditions above and below and I agree to these conditions.

By submitting this form I hereby authorize Rin Robyn Pools® to perform the work necessary on my pool, spa, and/or pond and agree to pay for the parts and labor charges as billed.* I agree to pay the credit card company and not dispute the charges even though my signature is not on the individual credit card receipts. I fully acknowledge that I am submitting this credit card authorization OUTSIDE OF THE RULES AND REGULATIONS OF MY CREDIT CARD COMPANY BECAUSE AN IMPRINT OF MY CREDIT CARD AND/OR MY SIGNATURE IS NOT POSSIBLE TO FACILITATE THIS TRANSACTION. In the event that the credit card charge is declined, I agree to pay these charges upon receipt of an Invoice. Payment is generally due at the time service is performed; some services and/or special orders require deposits which may be non-refundable. Billing may take place at interim milestones and/or at the completion of the project. A late payment will result in a finance charge of 2% per month or $50.00 per month, whichever is greater. I understand that I am responsible for all court costs and attorney fees if the account goes into collection.

Cancellation Policy

Cancellation of services and products requested must be made in writing to service@rinrobyn.com at least 24 hours in advance. Special order products are not cancellable and are non-refundable. Refunds for services requested will be made only for the unused portion of payments remaining, if any, after a cancellation has been made.

Any refunds may be subject to a 5% deduction for credit card fees.

*I understand that I have been provided with an estimate only. I approve the repair of my pool, spa, and/or pond, and understand that Rin Robyn Pools® reserves the right to revise the repair estimate if additional service (parts and/or labor) is required.

Rin Robyn Pools® Service Dept. | (908) 509-8040 | info@rinrobyn.com | http://www.rinrobyn.com